Email Templates

Description of how to create and manage payment reminder email templates in different languages.

Introduction to Templates

Email templates define:

  • Message subject - email header
  • Message content - main notification content
  • Communication language - the language in which the message will be sent

Accessing Templates

To configure email templates:

  1. Open the ⚙️ Payment Reminder | Setup page
  2. Search for E-mail content in the Step 2: E-mail details
  3. The page displays template for selected language

Language Filters

Language Selection

At the top of the page there is a Language Code filter. Language change will display template for the choosed language.

Available Language Codes

Languages with default content:

  • EN - English
  • PL - Polish

Content Type

Each template has:

Subject

  • Email message header

Content

  • Main message content
  • Detailed payment information

Dynamic Parameters

You can use special parameters in templates:

  • %1 - Payment Due Date
  • %2 - Document No.
  • %3 - Remaining Amount
  • %4 - Currency Code

Usage Example

Subject: Payment reminder for invoice %2
Body: Dear Sir or Madam, we remind you about payment for invoice %2 in amount %3 %4, due date was %1.

Reminder Types

The system supports two types of reminders:

Incoming Payments

  • Field: Content - Incoming
  • When: Before payment due date
  • Purpose: Warning about approaching deadline

Overdue Payments

  • Field: Content - Due
  • When: After payment due date
  • Purpose: Request for urgent payment