Manage a Submitted Order

After sending, the order is available in TMS | Transport Orders. Open the transport order to use the actions below.

🏷️ Download a Label

  1. Open the submitted order.
  2. From the action list in the pane on the right, select Download Label.
  3. Open the downloaded PDF and attach the label to the shipment.

The label is available after Apaczka completes payment processing.

📍 Track a Shipment

Select Open Shipment Tracking to open the tracking page in the Apaczka service. Tracking requires the tracking number assigned by Apaczka.

Note

The tracking history is displayed directly on the Apaczka page; it is not stored in Business Central.

📊 Update Status

Select Refresh Order Status to retrieve the current order status from Apaczka. Statuses are also updated automatically by the TMS job queue.

💰 Update Costs

Select Update Costs to retrieve the current Apaczka order quotation.

🚫 Cancel an Order

  1. Open the order to cancel.
  2. Select Cancel.
  3. Confirm the cancellation.
Important

If the order contains pallet services or a GLS, PALLEX, or RHENUS shipment, contact Apaczka Customer Service after cancellation to obtain a corrective invoice. Cancelling these shipments incurs an additional charge. The system displays a warning before you confirm.

If you encounter a problem, see Troubleshooting.