Manage a Submitted Order

After sending, the order is available in TMS | Transport Orders. Open the transport order to use the actions below.

🏷️ Print a Label

  1. Open the submitted order.
  2. From the action list in the pane on the right, select Print Label.
  3. Depending on the TMS setup, the label is downloaded as a PDF or sent to a PrintNode printer.

The label is available after Apaczka completes payment processing.

📍 Track a Shipment

Select Open Shipment Tracking to retrieve the latest event history from Apaczka and display it in Business Central. Tracking requires the tracking number assigned by Apaczka.

Note

The tracking history is stored for the transport order and replaced with the latest data when you refresh it again.

📄 Print a Turn-In Confirmation

On the transport-order card, select Print Turn-In Confirmation to download the collective Apaczka turn-in confirmation or send it to a PrintNode printer according to the TMS setup.

On TMS | Transport Orders, select several Apaczka orders and use the same action to prepare one collective confirmation.

📊 Update Status

Select Refresh Order Status to retrieve the current order status from Apaczka. Statuses are also updated automatically by the TMS job queue.

💰 Update Costs

Select Update Costs to retrieve the current Apaczka order quotation.

🚫 Cancel an Order

  1. Open the order to cancel.
  2. Select Cancel.
  3. Confirm the cancellation.
Important

If the order contains pallet services or a GLS, PALLEX, or RHENUS shipment, contact Apaczka Customer Service after cancellation to obtain a corrective invoice. Cancelling these shipments incurs an additional charge. The system displays a warning before you confirm.

If you encounter a problem, see Troubleshooting.