Ordering a Courier

Creating a new courier / transport order is performed via a wizard. The process is unified for all supported integrations and guides the user through the minimum required steps.

Where can the wizard be launched from?

You can start an order from:

  • Sales document (sales order / sales invoice)
  • Warehouse shipment
  • Courier order list
  • Existing courier order card (create similar)

Source data (address, contents, references) is imported automatically whenever possible.

Process Flow

On the document choose action: TMS -> Create Transport Order.

The wizard consists of the following steps:

Step 1: Address & Basic Data

Contains shipper / recipient fields, contact details and addresses. Fill required fields marked with an asterisk.

Step 2: Package & Parameters

Define physical shipment parameters.

  1. Set dimensions and weight.
  2. (Optional) choose a predefined package size from list.
  3. For GlobKurier only one package line is supported – if you have multiple items, aggregate the data.
Note

Changing parameters requires re-searching available services.

Step 3: Product Selection

  1. Click Search Carrier Services to retrieve available offers.
  2. Use filters (carrier, posting type, delivery date) to further narrow results if needed.
  3. Select a service and confirm. Price and product details appear in summary.

Step 4: Add‑ons (Additional Services)

You can enrich the order with add‑ons (insurance, COD, notifications, etc.).

  1. Tick the add‑ons you want to apply.
  2. Required add‑ons are marked and enforced.
  3. Collisions between add‑ons are validated in real time.
  4. Cost section updates after each change.
Tip

If a field "Required set = 1" appears – select at least one add‑on from that group.

Step 5: Additional Required Fields

This step appears only if the chosen product requires extra data (e.g. posting date, drop-off / pick-up point).

  1. Fill all required fields.
  2. If a point selection is required an appropriate lookup page opens.

Step 6: Summary & Submission

Final screen presents all order settings.

  1. Verify data.
  2. Click Place Order.
  3. Confirm the operation.
  4. If errors occur – correct highlighted sections.
  5. On success the order card opens (you can download label / track shipment).

Common Issues

  • No offers? Check dimensions / weight – too large parameters limit available carriers.
  • No label after creation? Ensure the order was registered and paid successfully.
  • Changed parameters after product selection? Go back to the Package step and search again.