Manage a Submitted Order

After submission, the order is available in TMS | Transport Orders. Open its card to use the actions below.

🏷️ Download a Label

1. Open the submitted order.
2. Select Download Label.
3. Open the downloaded PDF and attach the label to the shipment.

The label is available only after the order has been created in GFL.

📍 Follow the Delivery

1. Select Open Order Tracking to view the event history.
2. Select Refresh Order Status to retrieve the latest status from GFL.

These actions require the tracking number assigned by GFL.

💰 Retrieve the Latest Cost

Select Update Prices to retrieve the current order cost. The action is available after the order has been created in GFL.

📄 Send a Posted Shipment Document

1. Open an order related to a posted sales shipment.
2. Select Send Shipment Documents.

The posted sales shipment document is sent to GFL as a PDF.

🚫 Cancel an Order

1. Open an order that should not be fulfilled.
2. Select Cancel.
3. Confirm the cancellation.

Cancellation is available only when the current order status allows it.

For help, see Troubleshooting.